Exchange and Return Policy
Thank you for shopping with us. Please read our exchange and return policy carefully to ensure that you are fully aware of your rights and obligations when purchasing products from us.
Exchange Policy
- No Refunds: Please note that we do not offer refunds for any purchases.
- Exchange Only: We offer exchanges within 3 days of receiving your item(s).
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Eligibility for Exchange:
- The item(s) must be unused, in the same condition that you received them, and in the original packaging.
- A receipt or proof of purchase is required to complete the exchange process.
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Non-Exchangeable Items:
- Certain items such as perishable goods, custom products, or personal care items are not eligible for exchange.
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Exchange Process:
- Contact our customer service team within 3 days of receiving your item(s) to initiate the exchange process.
- Provide your order number and details of the item(s) you wish to exchange.
- Once your exchange is approved, send the item(s) back to us at the address provided by our customer service team.
- After receiving and inspecting the returned item(s), we will send out the replacement item(s).
Contact Us
If you have any questions or need assistance with the exchange process, please contact us at:
Phone: +1 571 899 0910
Our customer service team is available to help you with any concerns or issues you may have.
Thank you for your understanding and cooperation.